Commonly Asked Questions
The Info You’re After
What are the payment options?
We offer several options. You can pay on-line through the website at checkout, or in cash on delivery.
What is your return policy?
Returns must be delivered to our headquarters within a week of receiving the item, and must be sealed. Open items will not be accepted despite their condition.
Do you offer gift cards?
Yes, you can purchase gift cards for the desired amount through the website, however payment must be online.
What are your shipping rates?
Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand your answer.
My Instax Camera is flashing an orange light, what does that mean?
Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand your answer.
Do you have an affiliate marketing program?
YES! Get ready to be a part of our Instax fam and enjoy many many benefits! Sign up from the toggle bar at the bottom of the screen.